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News

Jun 19 2015

SHOW CANCELLED: JOLIET, IL | JUNE 23

Three Days Grace’s show at Mojoes in Joliet is unfortunately cancelled due to the venue closing. Tickets can be refunded at point of purchase. We apologize for the inconvenience.

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ksargaglia ksargaglia

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So that means no rescheduling? Was really looking forward to seeing you guys play. Hope you guys are all safe though!
michellem0903 michellem0903

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how do we get a refund for tickets purchased for the June 23rd show at Mojoes?
fiendishfez fiendishfez

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As of this moment, refunds are impossible and I am a tad lost as to how we are to get these refunds, as I've already purchased a ticket for tomorrow's show and making twice the length of travel just to make sure I don't miss this tour. The original link to obtain tickets goes to a website called TicketRumba, and since that is the point of purchase, they should be handling refunds. However, this website is owned and operated by the venue that has closed. Their FAQ states that refunds and notifications are given immediately if a show is cancelled (not the case as I only found out about this early this morning), and the only contact info they have is an e-mail which nobody responds to. I did a search for their phone number and their phone number is the same as the venue, whose number currently goes straight to a voicemail with an already full inbox. Is there ANY information or help you can give us?
threedaysgrace threedaysgrace

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Fans who have purchased tickets for the Three Days Grace Joliet show: the team has not forgotten about you and are fighting to get refunds to those who purchased tickets to the June 23 show. Unfortunately, those responsible for providing these refunds are being less than responsive. In an effort to continue to help the fans, we would like to provide the direct contact information of the venue owner and owner of the ticket site for the venue. We encourage you to contact him and help everybody who is deserving of a refund get what is owed. We’ll keep you posted as we get any more information. Chris Triebes Chris.triebes@gmail.com (630) 608-8884
threedaysgrace threedaysgrace

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@ksargaglia @michellem0903 @fiendishfez
flameslicked flameslicked

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@myles715 Check this.