We just launched our brand new website and fan community, and invite you to check it out. While you will notice some awesome changes to the website and community features right away, you can expect many more updates to the site in the weeks and months to come that we hope will enhance your online experience in the 3DG fan community.
We are also working on keeping the old forum so that none of your history there goes away — more info to come on that later. The new website has a message board which will be your new home for all posts about 3DG, where you will be able to add fresh topics and begin new discussions with fellow fans.
As a result of the new changes, existing members are temporarily unable to sign in with their existing accounts. If you are an existing member, you will receive an email letting you know when your account is ready to explore.
When that time comes, you will then be able to log in with the email address associated with your current fan club account, and you can rest assured that your display name will remain the same; however, you will need to reset your password at the login screen.
If you choose to start fresh and begin enjoying the new community features right away, you are welcome to create a new account now (however please note that your old account will eventually be migrated over, and you will not be able to merge any account info at that point, including profile info, social points, display names, etc).
If you have any questions or problems logging in, please be sure to visit the ground(ctrl) Customer Support website at support.groundctrl.com or call 877-GND-CTRL Monday – Friday from 8am – 6pm PT.
We look forward to bringing you an awesome new online experience for Three Days Grace, and are excited for the many improvements to come!
And last but not least, don’t forget to preorder your copy of Transit of Venus (out next Tuesday October 2nd) today!